Training Terms & Conditions
The following terms and conditions apply to all training courses provided by Creek View Solutions.
Registration & Payment
Registration is confirmed upon receipt of payment. Spaces are limited to ensure a high-quality, interactive learning experience.
Cancellation & Rescheduling Policy
Cancellations by Participant
More than 7 days before the course start date: Full refund
3 to 7 days before the course start date: 50% refund
Less than 3 days before the course start date: No refund
Rescheduling
Participants may reschedule to a future course date at no additional cost if requested at least 3 days in advance
Requests made within 3 days of the course may be accommodated at our discretion
Substitutions
A substitute participant may attend in place of a registered participant at no additional cost.
No-Shows
Participants who do not attend and do not provide notice are not eligible for a refund or credit.
Cancellation by Creek View Solutions
In the unlikely event that a course must be cancelled or rescheduled, participants will be offered a full refund or the option to transfer to a future session.
Attendance & Participation
Participants are expected to attend scheduled sessions and actively participate in exercises. To ensure a productive learning environment, attendees should join sessions on time and be prepared to engage with course materials.
Recording Policy
Training sessions are not recorded. Participants are encouraged to take notes and retain provided materials for future reference.
Use of Training Materials
All training materials are provided for personal use by registered participants only. Materials may not be copied, shared, distributed, or reused without prior written permission from Creek View Solutions.
Training Environment Access
Access to the training environment is provided for the duration of the course. Participants are expected to use the environment solely for course-related activities and in a responsible manner.
Technical Requirements
Participants are responsible for ensuring they have a stable internet connection and access to a supported web browser. Access details for the training environment will be provided prior to the course.
Supported browsers include the latest versions of:
Google Chrome (recommended)
Microsoft Edge
Mozilla Firefox
Safari
A modern desktop or laptop computer is required. Tablets and mobile devices are not recommended due to the hands-on nature of the training.
For the best experience, a dual-monitor setup is recommended but not required.
A modern desktop or laptop computer is required. Tablets and mobile devices are not recommended due to the hands-on nature of the training.
Privacy
Information collected during registration is used solely for course administration, communication, and the improvement of training services. Your information will not be shared with third parties.
Limitation of Liability
Creek View Solutions is not responsible for any technical issues, connectivity problems, or other circumstances outside of our control that may impact participation.
Contact
If you have questions regarding these terms or your registration, please contact Creek View Solutions at info@creekview.solutions or through our contact page.